The simple statement “I know!” coupled with arrogance is probably the least important and least useful attitude to have at any time. That is because, this “I know it already” attitude blocks other perspectives from coming in. And listening to another perspective, if nothing else, could lead to a better understanding of what one already knows. A better understanding means that one now knows a little more than what one thought they knew. So, in that sense, what one thought one

I tell my clients, and friends, “well, every morning, as I groom myself and get ready, I look in the mirror and check if I have a “Halo” on my head. And if I have no halo, that means I am human, and that I will make mistakes.” And that it is a mistake, I will ONLY know in hindsight, and after a delay. The delay could be a millisecond, or a year! Does not matter. The fact is that most will know a mistake only after it is committed. And the important thing is to learn from mist