The two sides of feedback
Let there be no doubt about this – Feedback IS useful. ANY and ALL feedback is useful. There is no doubt at all about that. And there are multiple ways in which feedback is given and received. The most important thing is the action that the recipient takes after receiving feedback. Feedback is not only when there is a serious debate on actions, behaviours, attitudes and the like. It is used when one responds to their name being called out. So, it is integral to our ability to